Introduction

Carpenter Industries, Inc. respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Carpenter Industries, Inc. 's Web site.

» Part I. Information Collection

Carpenter Industries, Inc. collects information through our Web site at several points. We collect the following information about primary visitors: IP address, ISP, full name, address, e-mail address, home and work telephone number, fax number, credit card information, drivers license number, time and date, birth date, billing information, shipping information, and buying preferences.

We may also collect user habit history which is used in market research and used when obtaining advertising and sponsors to and from this site. Carpenter Industries, Inc. does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect the following general data that is not personally identifiable information: web site traffic, demographics and other forms of location and habit research. We collect demographic data in order to properly direct our marketing and advertising.

We collect this information through registration forms, clickstream tracking, automatic logging files, payments, phone contact and other electronic forms of communication. The information is collected both voluntarily and involuntarily. To receive our products and services, billing information, shipping information and contact information is mandatory so that we can process and ship your order promptly and correctly and be able to contact you, should there be a problem with your order. Other information we request is optional.

We do employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable Carpenter Industries, Inc. to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do not collect personally identifiable information.

Banner and text advertising appearing on our Web site may collect the following information: Clickthroughs, demographics and IP addresses. Third parties collect the following information at our Web site: clickthrough rates, IP addresses, demographics and traffic statistics.

» Part II. Information Usage

The information collected by Carpenter Industries, Inc. will be used for marketing, advertising, research, customer invoicing, statements, reorders and customer records.. Users who provide information will receive email announcements, advertisements, specials, statements, invoices and other postal mailings from our company.

Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will be used to create customer profiles based on browsing or purchasing history. We will supplement information collected at our Web site with data from other sources..

We will not share data with third parties, and we will NEVER sell the collected information to anyone.

We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Our Web site offers chats, message boards and other forms of electronic communication. Please be advised that information posted in these venues becomes public knowledge.

If our policy on information collection or uses changes, we will advise you by using the contact information you have provided.

» Part III. Access to Information

Users may access their own personal information and contact us about inaccuracies they may find by logging into our eCommerce system or sending us an e-mail, fax or letter. Users may delete their information from our database using the same procedure..

» Part IV. Problem Resolution

If problems arise, users may contact Carpenter Industries, Inc. by e-mail, fax, telephone or letter. We are committed to resolving disputes as soon as possible.

» Part V. Data Storage and Security,

Carpenter Industries, Inc. protects user information with the following security measures: secure servers, firewall's, and SSL encryption.

» Part VI. Unsolicited business calls and faxes.

Carpenter Industries, Inc. does not accept unsolicited phone calls, emails, or faxes from companies without our express permission.

If you have any further questions about privacy or security, please contact us by sending an email to: info@dennis-carpenter.com